Once your order has been dispatched, we will send a shipping confirmation email with your tracking number and carrier link.
Tracking updates
Please allow a little time after dispatch for the carrier’s first scan to appear. International and partner-carrier shipments may pause between scans while the parcel moves between facilities.
Need help?
If tracking has not updated for 10 business days, or your parcel is marked delivered but cannot be located, contact us with your order number and the email address used at checkout. We will investigate the shipment with the fulfillment partner or carrier.
Please check your mailbox, building reception, safe places, and nearby household members before reporting a delivered parcel as missing.